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FAQ

I'm always available for questions -- educating patients and maintaining a safe space for you to receive the highest quality of care is my highest priority.

What are your enhanced cleaning protocols for Covid-19 and other infection prevention?

In addition to individual screening before each appointment, between patients there will be enhanced cleaning and disinfecting of all identified high-touch surfaces in the room, including the treatment table, table surfaces, chairs/stools, door handles, and light switches. EPA-registered hospital-grade disinfectants will be applied to surfaces and air in the treatment space for the required contact time. Masks will be worn by practitioners at all times of contact with patients.

2

Do you accept insurance?

Insurance plans accepted: Aetna, Cigna, United Healthcare, PI and Worker's Comp cases on case-by-case basis.

Starting January 2023, we will no longer be in-network with Kaiser, Anthem Blue Cross, and Blue Shield of CA (this includes all plans managed by American Specialty Health). If you still wish to book for out-of-network services, please book a 60-minute appointment in the out-of-network category. For out-of-network acupuncture services, you will be provided superbills to submit to your insurance plan following each appointment.

Note that most insurance policies cover limited conditions (diagnosis codes) associated with musculoskeletal signs and symptoms related to a sensation of hurting or strong discomfort caused by an injury, illness, disease, functional disorder, or condition. Musculoskeletal Pain disorders are typically categorized as structural, degenerative or inflammatory disorders, or biomechanical dysfunction of the joints of the body and/or related components of the neuromusculoskeletal system (muscles, tendons, fascia, nerves, ligaments/capsules, discs, and synovial structures) and related neurological manifestations or conditions. 

Insurance also covers limited therapeutic modalities, billed as CPT codes. Current Procedural Terminology (CPT) is a medical code set that is used to report medical, surgical, and diagnostic procedures and services to entities such as physicians, health insurance companies and accreditation organizations. Covered modalities are generally limited to acupuncture needling (15-minutes), and electrical stimulation of needles. Modalities not covered include cupping, massage, moxibustion, gua sha, and sound therapy. These are services that can be added to any acupuncture treatment and paid for directly by the patient.

Information we receive about your benefits is no guarantee of coverage. You are personally responsible for any unpaid balances regardless of the information we have received from your company. 

3

What does acupuncture and Chinese Medicine treat?

Chinese medicine treats a wide range of conditions, from the common cold to physical pain, sleep, fertility, migraines, hormonal and digestive irregularities, and energy and immune support. While I will approach your health holistically, if you are coming in to have current symptoms addressed, we will focus on providing you relief immediately. If you'd like to find out more, please give us a call and see if we can be of help.

4

How does acupuncture work for pain?

Acupuncture stimulates the release of endorphins (endogenous morphine) -- the body's own powerful pain-killing substances -- and anti-inflammatory substances from the brain.

 

It changes the way your body responds to pain by modulating the nervous system -- it helps restore imbalances between parasympathetic (yin) and sympathetic (yang) activity.

 

Its effects locally include relaxation of tight muscles and increase of blood, lymph, and oxygen flow to these areas.

5

How many treatments will I need?

Your acupuncture treatments will progress through the following stages:

  • Relief stage: we focus on reducing symptoms over 2-4 visits.

  • Healing stage: we begin to address and correct the underlying cause of your symptoms over 1-2 visits per week.

  • Maintenance stage: we'll keep you tuned up, get ahead of the little problems before they get bigger, and provide support for everyday life stresses, with 1-4 visits per month, or as needed

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Let's Work Together

"As above, so below, as within, so without, as the universe, so the soul"

― Hermes Trismegistus

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